Safer Stores

Protect Your Store with Exclusive Program Benefits

Kada’s Support for Safer Stores Program includes a variety of exclusive benefits designed to strengthen your store’s security and offer peace of mind.
‍

Here’s what you can expect

No Commitment 90-Day Trial: Try our solutions for 90 days, risk-free. Experience the power of real-time monitoring, smart alerts, and remote access via our Command platform.
Monitoring Package: Gain access to our 24/7 professional monitoring services. Stay connected and keep your store safe, day or night
Free Camera with Every 10 Purchased: For every 10 cameras you purchase, receive an additional camera at no extra cost to maximise coverage.
Platinum SLA for Uptime Service: Our Platinum Service Level Agreement guarantees minimal downtime, so your business stays protected without interruption.
10-Year Warranty: All our hardware comes with a 10-year warranty, ensuring long-term reliability and performance.

Thank you! Your submission has been received!
One of our experts will be in contact shortly.

Oops! Something went wrong while submitting the form.

Or call us - Australia Wide13 52 32

Or we are a phone call away - Australia Wide13 52 32

Advice and answers from Kada

Where is my data hosted?

Your data is securely hosted in Australian data centers, ensuring it remains within the country and is not sent overseas. This provides better security, compliance with local regulations, and faster access compared to hosting in international locations.

What support do I have?

You have access to 24/7 support from our dedicated team, ready to assist you with any questions or issues. We provide comprehensive help through phone, email, and online resources, ensuring you have the support you need whenever you need it. Additionally, our service includes regular updates, maintenance, and proactive monitoring to keep your system running smoothly.

What warranty does your hardware have?

Our hardware comes with a 10-year warranty, offering you long-term peace of mind. Additionally, we provide a 48-hour guarantee for any necessary repairs or replacements, ensuring your system is back up and running with minimal disruption.

What SLA do you offer?

We offer a comprehensive Service Level Agreement (SLA) that includes guaranteed response times, 24/7 support, regular system maintenance, and proactive monitoring. Our SLA ensures any issues are promptly addressed, with clear commitments to minimise downtime and maintain the highest levels of security and performance for your system. Additionally, our SLA covers software updates, system health checks, and access to our expert support team whenever needed.